Training Courses – General Terms & Conditions
All GS-DIVING Pte. Ltd. training courses are to be completed within six (6) months from the enrolment date. Deferment or extension of validity period will not be granted for any GS-DIVING Pte. Ltd. training course regardless of medical or personal reasons. No refund in full or in part will be given upon expiry of the validity period. To continue with the scuba program, the prevailing published rate for the scuba program will apply.
GS-DIVING Pte. Ltd. does not take responsibility for any injuries, loss of personal belongings or death arising from the enrolmentof any GS-DIVING Pte. Ltd. training course. By signing an appropriate medical statement upon enrolment of any GS-DIVING Pte. Ltd. training courses, participants are assumed to be in either a healthy condition or certified to dive by a licensed physician. Please click here for details of a Singapore dive doctor.
Participants should arrange to purchase their own travel insurance coverage while undertaking a GS-DIVING Pte. Ltd. training course and will be covered by diving insurance with GS-DIVING Pte. Ltd whilst on the course.
Participants are to complete all certification requirements for the GS-DIVING Pte. Ltd. training course they have enrolled in within three (3) months. Failing which, participants will be required to redo either part of or the full scuba program or to participate in a scuba review program as determined by GS-DIVING Pte. Ltd. Participants will bear the charges of the separate GS-DIVING Pte. Ltd. training course at prevailing rates. Failure to participate in the program as determined by GS-DIVING Pte. Ltd. or failure to pay the charges for the separate training program will result in non-certification regardless if participants have met the course requirements.
Training Courses – Payment & Cancellation Charges
Full payment must be made upon registration in any GS-DIVING Pte. Ltd. training course and prior to receiving any training materials and prior to commencement of any theory, practical or pool sessions.
If a student cancels prior to commencing a course for any reason (medical or otherwise) and if the training material has been unopened and unused, a full refund of the course fee will be given upon return of the said material, less a SGD $100 administration fee.
If the training material has been opened and or used, a refund will be issued less the cost of the training material, less a SGD $100 administration fee.
If a student cancels the training course after theory and pool sessions have been completed but prior to the open water dives in the ocean, a refund will not be issued.
If a student has purchased a course with the trip (ocean dives) price included and cancelled the course or the trip within thirty (30) days, the cost of the trip will not be refunded unless a replacement can be found. Less than fifteen days (15) days no refund.
Training Courses – Additional Charges
The number of training sessions (theory and pool) allocated are based on the course fees charged. Should participants fail to complete the skills within the allocated sessions regardless of medical or personal reasons and additional training sessions are necessary, the participants are required to pay a fee of SGD $120 per additional session.
Dive Trip – Travel Policies
In the event of currency fluctuations, increases in airfares, resort/hotel rates, etc., prices for dive travel packages are subject to change without prior notification. No surcharge will be levied if full payment had been made prior to price revision (if any) except where government taxes (local GST, marine park fees, fuel surcharge etc) are introduced or increased.
Dive Trip – Payment and Cancellation Charges
Full payment is to be made thirty (30) days before any trip departure or at the point of booking (to secure your booking). No refund in full or in part, exchange or fee adjustment will be made in respect of accommodation, meals, dives, transportation, equipment or any other services outlined in the dive travel package which are not utilised.
Refund for our dive travel packages are subject to the following:
Less than thirty (30) days no refund unless a replacement booking can be found.
If GS-DIVING finds a replacement booking for you, a refund will be issued. The value of this refund will be determined on the price of re-selling the cancelled position less an administration fee of SGD $100. Please note that customers purchasing a cancelled position usually look for a “last minute cancellation discount” from the original booking value.
Less than fifteen days (15) days no refund.
GS-DIVING Pte. Ltd. does not take responsibility or provide refunds for acts of nature, airline strikes, technical transport problems, wars or virus epidemics in the region. No refund will be entertained for any medical or personal reasons that fall within thirty (30) days prior to dive travel departure, unless a replacement booking is found.
GS-DIVING Pte. Ltd will do everything within its abilities to find a replacement booking, however these can not be guaranteed.
GS-DIVING Pte Ltd refunds will be held as a credit for future bookings, no cash refund will be issued.
If a student has purchased a course with the trip (ocean dives) price included and cancelled the course or the trip within 30 days, the cost of the trip will not be refunded unless a replacement can be found. Less than fifteen days (15) days no refund.
Participants are to ensure that they have a valid travel visa (if required) and an international passport with a minimum of six (6) months validity from the date of departure. Participants are to bear any additional charges incurred by failing to undertake this responsibility.
Proof of Dive Certification
Upon request, divers are required to show proof of dive certification and experience via means of certification card and/or log book. GS-DIVING Pte. Ltd. reserves the right to reject a diver from participation or suggest a refresher course (at the diver’s own expense) if a diver is unable to show proof of dive certification. No refund will be entertained for not being able to participate in the dive travel program due to failure to produce relevant documentary proof.
Travel insurance is highly recommended in the event of trip cancellations, hospitalisations, medical or baggage losses, etc.
Specialised dive insurance is highly recommended in the event of accident or injury whilst scuba diving as a leisure diver on one of our trips. Please click here for details on obtaining insurance through the Divers Alert Network (DAN) Asia-Pacific.
Students participating in a training course with GS-DIVING Pte.Ltd. will be covered by such diving insurance during the training course.
Dive Resorts’ / Dive Operators’ – Terms and Conditions
The prevailing terms and conditions of the dive resorts / operators will take precedence over GS-DIVING Pte. Ltd. terms and conditions with regard to the specific prior terms in this section.
Equipment Rental Policies
Diving equipment that is provided / rented during a scuba program is provided as an extra service only. GS-DIVING Pte. Ltd. is not responsible for any equipment malfunction whilst on training or injuries to hirer. It is the sole responsibility of the hirer to acknowledge that the equipment is in good order prior to accepting the equipment. GS-DIVING Pte. Ltd. endeavours to maintain the equipment in proper condition before providing / renting the equipment.
The hirer will also assume the responsibility to reimburse GS-DIVING Pte. Ltd. for any equipment that is lost or damaged whilst under the care of the hirer.
Rights To Change
GS-DIVING Pte. Ltd. reserves the right to change, alter and / or delete these terms and conditions as well as any program outlines without prior notification.